Frequently Asked Questions
Everything you need to know about your SINGER home appliances and orders.
What is the standard shipping time for large home appliances?
Most large appliances are delivered within 5-7 business days. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.
Do SINGER products come with a manufacturer warranty?
Yes, all SINGER appliances come with a standard 1-year limited warranty covering parts and labor. Extended protection plans are also available for purchase at checkout.
What is your return policy for home equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that a restocking fee may apply to large machinery and opened electronics.
Can I request professional installation for my new machine?
Absolutely. We offer professional setup and installation services for an additional fee. You can select this option during the checkout process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for high-value purchases.
How can I find replacement parts for older SINGER models?
You can search our 'Parts & Accessories' section by entering your model number. If you cannot find the specific part, our customer support team is available to assist you.